1.1 We, us, Unstoppable eCommerce, our mean Unstoppable U Pty Ltd
1.2 You, Online Store Owner and your mean the student enrolling in our online program
1.3 This is a contract between us and you.
2.1 When you purchase a course from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.
2.2 We may terminate your license to use any purchased products if you breach this contract.
2.3 Our courses are undertaken online and do not involve face to face contact or physical products.
3.1 You may request to make payment by instalments. If you and we agree that you may make payments by instalments you must pay all instalments on or before each due date.
3.2 All goods sold by us are charged in AUD dollars. If you are located in Australia you will be charged 10% Australian Goods and Services Tax.
4. The Australian Consumer Law and limitation of liability
4.1 For the avoidance of doubt, nothing in this contract limits or restricts your ability to make a claim against us that may be available to you for our failure to comply with a guarantee under the Australian Consumer Law.
4.2 Subject to paragraph 5.4 and to the extent permitted by the Australian Consumer Law and relevant state legislation, our sole obligation under this contract is to use our best endeavours to provide the products or to repair the products or repair or replace any part of a product which is found to be defective during one year after purchase. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
4.3 When you acquire goods or services from us, Part 3-2, Division 1 of the Australian Consumer Law implies a number of guarantees that cannot be excluded. Subject to the Australian Consumer Law, to the full extent permitted by law:
(a) under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access, the products you purchase from us;
(b) we exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom;
(c) in no event shall we be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.
6.1 Voluntary refunds:
(a) We believe in our courses and our students have experienced fantastic growth, development and results from investing in our programs. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing and doing the course content before requesting a cancellation of your course membership and refund. We may request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.
If you are not totally happy with our Course, then we will refund your money. Unless stated otherwise, both the eComm Foundations and eComm Ignitor Course have a 14-day money-back, or two-module-unlock, whichever comes first guarantee and refund period. To avoid doubt, once 14 days has passed or you unlocked beyond the first 2 modules you are not eligible for a money-back guarantee.
Requests for refunds must be made in writing to us within the defined refund period as listed above in section 6.1 (a), at email@example.com.
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
6.2 You may be entitled to a refund as a result of your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
6.3 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.
6.4 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Australian dollars, you are liable for the costs of exchange.
6.5. Please do not purchase our services and products if you just want to “check it out.” We put an extraordinary amount of time and effort into our Programs, and we expect you to do the same. Unstoppable U Pty Ltd is for serious students only.
8. Client Responsibility; No Guarantees.
You accept and agree that you are 100% responsible for your progress and results from the program. Unstoppable eCommerce will help and guide you; however, participation is the one vital element to the Program’s success that relies solely on you. Unstoppable eCommerce makes no representations, warranties or guarantees verbally or in writing regarding your performance. You understand that because of the nature of the program and extent, the results experienced by each client may significantly vary. By enrolling in the program you acknowledge that there is an inherent risk of loss of capital and there is no guarantee that you will reach your goals as a result of participation in the Program and Unstoppable eCommerce’s comments about the outcome are expressions of opinion only. Unstoppable eCommerce makes no guarantee other than that the Services offered in this Program shall be provided to you in accordance with the terms of this Agreement.
9.1 Trademarks used on the Website belong to their respective owners. You must not use any trademark displayed on the Website without the express written permission of us or the third-party owner.
10.1 These Terms are governed by and to be construed in accordance with the laws of the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia.
10.2 If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
Unstoppable eCommerce is committed to providing you with a positive Program experience. You agree that Unstoppable eCommerce may, at its sole discretion, terminate this Agreement and limit, suspend or terminate your participation in the Program without refund or forgiveness of monthly payments if Online Store Owner becomes disruptive or upon violation of the terms.
You understand Unstoppable eCommerce is not an agent, publicist, accountant, financial planner, lawyer, therapist, or any other licensed or registered professional. Coaching, which is not directive advice, counselling, or therapy, may address overall goals, specific projects, or general conditions in Online Store Owner’s life or profession. Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, strategizing, asking clarifying questions, and providing models, examples, and in-the-moment skills training. Unstoppable eCommerce promises that all information provided by Online Store Owner will be kept strictly confidential, as permissible by law.
13. Program Structure
eComm Ignitor Program Structure:
- There are 8 modules. Each one will be unlocked as you complete the previous module.
- You’ll have lifetime access to the training portal for as long as it’s live.
- You’ll have 12 weeks access to the Active student private Facebook group.
- You’ll have lifetime access to the Alumni private Facebook Group for as long as it’s live.
- You’ll have access to discounted private 1:1 consulting sessions.
Unstoppable eCommerce’s requests for Online Store Owner’s participation in the Program:
- Be honest and participate fully. Recognize that our sessions are a safe place to look at what you really want, and what it will take to make it happen.
- Make a commitment to the action plans you create, and do what you have agreed to do.
- Understand that the power of the coaching relationship can only be granted by you, and commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate and take action to return the power to the relationship.
- Keep everything shared by other students within the program confidential.